Welcome to ‘Soul of Insence’‘Soul of Insence’. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

General

  • By using our website, you confirm that you are providing accurate and complete information when placing an order.
  • ‘Soul of Insence’ reserves the right to update, modify, or change these terms at any time without prior notice.

Products & Pricing

  • We strive to display our products as accurately as possible. However, slight variations in color or appearance may occur due to lighting or screen settings.
  • All prices are listed in Bangladeshi Taka (৳) and ‘Soul of Insence’ reserves the right to change pricing at any time without prior notice.

Order Confirmation

  • Once you place an order, our team may contact you to confirm the details.
  • ‘Soul of Insence’ reserves the right to cancel any order due to product unavailability, pricing errors, or suspicious activity.

Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and unforeseen circumstances.
  • Shipping charges and delivery timeframes are outlined in our Shipping Policy.

Cash on Delivery

  • We offer Cash on Delivery (COD) for customer convenience.
  • Customers are requested to keep the exact payable amount ready at the time of delivery.

Order Acceptance

  • Please check the product at the time of delivery.
  • If there is any visible damage or issue, inform the delivery personnel immediately.

Intellectual Property

  • All content on this website, including text, images, logos, and design, is the property of ‘Soul of Insence’ and may not be copied, reproduced, or used without permission.

User Conduct

  • Customers agree not to misuse the website, submit false orders, or engage in any activity that may harm ‘Soul of Insence’ or its operations.

Limitation of Liability

  • ‘Soul of Insence’ shall not be held responsible for delays, losses, or damages caused by events beyond our reasonable control.

Privacy

  • Your personal information is handled with care. Please review our Privacy Policy to understand how we collect and use your data.

Contact Us

If you have any questions about these Terms & Conditions, please contact our support team for assistance.